-19%Save ৳21
২০০ মি.লি.
Handwash Refill
৳89৳110
IQBALLSTORE
Return & Refund Policy
Your satisfaction is our priority. Find our return, replacement, and refund guidelines here.
Last updated: August 17, 2026
1. Eligible Returns
Incorrect, damaged, expired, or materially different products may be eligible for return or replacement. Please inspect your items when they are delivered.
2. Return Window
Issues with fresh or perishable products should be reported at delivery or within 24 hours. Issues with other eligible products should be reported within 3 days.
3. Non-returnable Items
Used, opened, or customer-damaged items, opened personal-care products, and correctly delivered perishable goods are generally non-returnable.
4. How to Request a Return
Contact customer care with your order number, a description of the issue, and product photos when requested. After verification, we will explain the collection, replacement, or refund process.
5. Refund Method
Approved refunds are normally issued to the original payment method, mobile banking account, or another agreed method. Processing may take several business days depending on the payment provider.
6. Order Cancellation
Orders may be cancelled before they are prepared or dispatched. Once dispatched, the applicable return rules will apply.
7. Need Assistance?
For return or refund assistance, email support@iqballstore.com or call 09612-311211.
Contact Customer Care